Loading...

BUSINESS PROCESS MANAGEMENT AND THE NEED FOR CONTINUOUS IMPROVEMENT IN INDIAN BANKS

The purpose of this paper is to gain an understanding of the importance of business process management in Indian banks. The aim was to develop the awareness of the value additions attained through continuous improvement of business process with the help of information and communication technologies...

Full description

Bibliographic Details
Main Author: Deepa Francis and Santhosh VA
Format: Journal Article
Published: REVIEW OF SOCIAL SCIENCES 2014
Subjects:
Online Access:http://10.26.1.76/ks/005919.pdf
LEADER 01462nam a22001457a 4500
100 |a Deepa Francis and Santhosh VA  |9 36185 
245 |a BUSINESS PROCESS MANAGEMENT AND THE NEED FOR CONTINUOUS IMPROVEMENT IN INDIAN BANKS  
260 |b REVIEW OF SOCIAL SCIENCES  |c 2014 
300 |a p.15-28  |b Vol. XV No.2 • January - June 2014 
520 |a  The purpose of this paper is to gain an understanding of the importance of business process management in Indian banks. The aim was to develop the awareness of the value additions attained through continuous improvement of business process with the help of information and communication technologies. The banks should keep trying to become technologically more sophisticated in order to sustain in today’s highly competitive market. Even though technology plays a vital part, the business has to be led by the business leaders not technology alone. It is the business process management strategies in a bank that link their information technology systems into their processes and provides the desired results. Thus the banks should continuously revive and improve their strategies based on business model through business process management. The Reserve Bank of India, has taken various initiatives towards this direction. 
650 |a RESERVE BANK OF INDIA  |9 36186 
856 |u http://10.26.1.76/ks/005919.pdf 
942 |c JA 
999 |c 87287  |d 87287 
952 |0 0  |1 0  |4 0  |7 0  |9 79614  |a MGUL  |b MGUL  |d 2016-07-07  |l 0  |r 2016-07-07  |w 2016-07-07  |y JA