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BUSINESS PROCESS MANAGEMENT AND THE NEED FOR CONTINUOUS IMPROVEMENT IN INDIAN BANKS
The purpose of this paper is to gain an understanding of the importance of business process management in Indian banks. The aim was to develop the awareness of the value additions attained through continuous improvement of business process with the help of information and communication technologies...
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Format: | Journal Article |
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REVIEW OF SOCIAL SCIENCES
2014
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Online Access: | http://10.26.1.76/ks/005919.pdf |
LEADER | 01462nam a22001457a 4500 | ||
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100 | |a Deepa Francis and Santhosh VA |9 36185 | ||
245 | |a BUSINESS PROCESS MANAGEMENT AND THE NEED FOR CONTINUOUS IMPROVEMENT IN INDIAN BANKS | ||
260 | |b REVIEW OF SOCIAL SCIENCES |c 2014 | ||
300 | |a p.15-28 |b Vol. XV No.2 • January - June 2014 | ||
520 | |a The purpose of this paper is to gain an understanding of the importance of business process management in Indian banks. The aim was to develop the awareness of the value additions attained through continuous improvement of business process with the help of information and communication technologies. The banks should keep trying to become technologically more sophisticated in order to sustain in today’s highly competitive market. Even though technology plays a vital part, the business has to be led by the business leaders not technology alone. It is the business process management strategies in a bank that link their information technology systems into their processes and provides the desired results. Thus the banks should continuously revive and improve their strategies based on business model through business process management. The Reserve Bank of India, has taken various initiatives towards this direction. | ||
650 | |a RESERVE BANK OF INDIA |9 36186 | ||
856 | |u http://10.26.1.76/ks/005919.pdf | ||
942 | |c JA | ||
999 | |c 87287 |d 87287 | ||
952 | |0 0 |1 0 |4 0 |7 0 |9 79614 |a MGUL |b MGUL |d 2016-07-07 |l 0 |r 2016-07-07 |w 2016-07-07 |y JA |