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Drive Towards TQM in Grama Panchayats, Kerala

There is a general drive for quality in service delivery mechanism of Local Self Government Institutions (LSGIs) in Kerala. The Cheruvannur-Nallalam Grama Panchayat in Kerala has implemented TQM during 2007. With the learnings from initiative on TQM by the Panchayat, Kerala Government has launched F...

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Bibliografiske detaljer
Hovedforfatter:	J.B.Rajan and Biju.S.K
Format:	Printed Book
Udgivet:	KILA Journal of Local Governance 2014
Fag:	TOTAL QUALITY MANAGEMENT; > LOCAL SELF GOVERNMENT INSTITUTIONS; > CHERUVANUUR - NALLALAM GRAMA PANCHAYATS; > FRONT OFFICE MANAGEMENT
Online adgang:	http://10.26.1.76/ks/005909.pdf

Lignende værker

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