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Service Marketing Elements and Performance Indicators of the LIC: An Application of Canonical Correlation
The impact of marketing mix strategies, resources, activities and programmes on the performance parameters of LIC provides that market share of LIC is greatly affected by its physical evidence strategies and marketing resources and capabilities. At the same time the marketing resources and capabilit...
Hoofdauteur: | |
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Formaat: | Journal Article |
Gepubliceerd in: |
Commerce Spectrum
2014
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Onderwerpen: | |
Online toegang: | http://10.26.1.76/ks/005900pdf |
LEADER | 01405nam a22001457a 4500 | ||
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100 | |a P. N. Harikumar and M. P. Lakshmanan |9 35333 | ||
245 | |a Service Marketing Elements and Performance Indicators of the LIC: An Application of Canonical Correlation | ||
260 | |b Commerce Spectrum |c 2014 | ||
300 | |a p. 26-34 |b Volume 2 Number 2 December 2014 | ||
520 | |a The impact of marketing mix strategies, resources, activities and programmes on the performance parameters of LIC provides that market share of LIC is greatly affected by its physical evidence strategies and marketing resources and capabilities. At the same time the marketing resources and capabilities, promotional strategies, marketing consensus activities, marketing experience elements, physical evidence strategies, process and product strategies dictate the return on investment of LIC. Further it is found that the sales growth of LIC is influenced by marketing experience elements, people and distribution channel strategies, marketing consensus activities and physical evidence strategies. The cross functional integration activities, physical evidence strategies and promotional strategies reflect the customer retention level of LIC. | ||
650 | |a LIFE INSURANCE CORPORATION |9 35334 | ||
856 | |u http://10.26.1.76/ks/005900pdf | ||
942 | |c JA | ||
999 | |c 86948 |d 86948 | ||
952 | |0 0 |1 0 |4 0 |7 0 |9 79282 |a MGUL |b MGUL |d 2016-06-25 |l 0 |r 2016-06-25 |w 2016-06-25 |y JA |