GAP BETWEEN PERCEIVED AND DERIVED LEVEL OF CUSTOMERS' SATISFACTION ON BANKING SERVICES (WITH SPECIAL REFERENCE TO SERVICE RENDERED BY NEW PRIVATE SECTOR BANK IN COIMBATORE CITY)

Bibliographische Detailangaben
1. Verfasser: V. SANTHI AND R. SUDHA
Format: Journal Article
Veröffentlicht: SAJOSPS 2013
Schlagworte:
CUSTOMER SATISFACTION; > SERVICE FEATURES; > CUSTOMER RETENTION; > CUSTOMER CENTRIC

MG University

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