Tourists’ Perception on Service Quality of a Resort in Tourism Area, Wayanad in Kerala A Case Study of Banasura Island Retreat

Kerala is the southern state of India which providing more importance to tourism industry. The investigator intended to explore the area of tourism and the service quality in this sector. The main objective of this paper is to investigate tourists’ perceptions of services delivered by resort operato...

Szczegółowa specyfikacja

Opis bibliograficzny
1. autor: Rathi K. N
Format: Printed Book
Wydane: IRACST- International Journal of Research in Management & Technology (IJRMT) 2014
Hasła przedmiotowe:
SERVQUAL
Dostęp online:http://10.26.1.76/ks/005770.pdf

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