Managing services : challenges and innovations /

Detalhes bibliográficos
Outros Autores: Haynes, Kathryn, Ed, Grugulis, Irena, Ed
Formato: Printed Book
Publicado em: Oxford: Oxford University Press, 2014.
Assuntos:
Service industries-Management.
Acesso em linha:https://books.google.co.in/books?id=zW71AQAAQBAJ&pg=PR9&lpg=PR9&dq=Managing+services+by+Kathryn+Haynes&source=bl&ots=HTffzEwKDX&sig=TX0w0WHM3ibHd7hHCwQkJsOKVD8&hl=en&sa=X&ved=0ahUKEwiM6u3u8OfKAhUIco4KHd5GBY4Q6AEILDAD#v=onepage&q=Managing%20services%20by%20Kathryn%20Haynes&f=false

Internet

https://books.google.co.in/books?id=zW71AQAAQBAJ&pg=PR9&lpg=PR9&dq=Managing+services+by+Kathryn+Haynes&source=bl&ots=HTffzEwKDX&sig=TX0w0WHM3ibHd7hHCwQkJsOKVD8&hl=en&sa=X&ved=0ahUKEwiM6u3u8OfKAhUIco4KHd5GBY4Q6AEILDAD#v=onepage&q=Managing%20services%20by%20Kathryn%20Haynes&f=false

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