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| LEADER |
01046cam a2200181 i 4500 |
| 020 |
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|a 9780199696086 (hbk.)
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| 082 |
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4 |
|a 338.470 006 8
|b Q4
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| 245 |
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|a Managing services :
|b challenges and innovations /
|c ed by Kathryn Haynes and Irena Grugulis.
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| 260 |
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|a Oxford:
|b Oxford University Press,
|c 2014.
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| 300 |
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|a xvii, 199 p.
|b illustrations ;
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| 504 |
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|a Includes bibliographical references and index.
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| 650 |
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|a Service industries-Management.
|9 26720
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| 700 |
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|a Haynes, Kathryn, Ed.
|9 26721
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| 700 |
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|a Grugulis, Irena, Ed.
|9 26722
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| 856 |
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|u https://books.google.co.in/books?id=zW71AQAAQBAJ&pg=PR9&lpg=PR9&dq=Managing+services+by+Kathryn+Haynes&source=bl&ots=HTffzEwKDX&sig=TX0w0WHM3ibHd7hHCwQkJsOKVD8&hl=en&sa=X&ved=0ahUKEwiM6u3u8OfKAhUIco4KHd5GBY4Q6AEILDAD#v=onepage&q=Managing%20services%20by%20Kathryn%20Haynes&f=false
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| 942 |
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|c BK
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| 999 |
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|c 64207
|d 64207
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| 952 |
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|0 0
|1 0
|4 0
|6 338_470000000000000_006_8_Q4
|7 0
|9 56111
|a MGUL
|b MGUL
|c GEN
|d 2014-12-19
|e Current Books Bill No 837 dated 10.12.14
|g 2995.00
|l 0
|o 338.470 006 8 Q4
|p 52309
|r 2015-05-05
|y BK
|