Citazione APA

Haynes, K., & Grugulis, I. (2014). Managing services: Challenges and innovations. Oxford University Press.

Stile di citazione Chicago

Haynes, Kathryn, e Irena Grugulis. Managing Services: Challenges and Innovations. Oxford: Oxford University Press, 2014.

Citazione MLA

Haynes, Kathryn, e Irena Grugulis. Managing Services: Challenges and Innovations. Oxford University Press, 2014.