The benchmarking book: a how to guide to best practice for managers and practitioners/

Eitemau Tebyg

• Application of total quality management to library and information services in digital scenario: a study through user's satisfaction/
  gan: Puspanjali Jena
  Cyhoeddwyd: (2013)
• Hand book of total quality management /
  gan: Lakhe,R R.
  Cyhoeddwyd: (1995)
• Managers hand book of total quality learning /
  gan: Lessem, R .
  Cyhoeddwyd: (2000)
• Building total quality: a guide for management
  gan: Conti, Tito
  Cyhoeddwyd: (1993)
• Handbook of total quality management
  gan: Mohanty, R.P
  Cyhoeddwyd: (2007)