The benchmarking book: a how to guide to best practice for managers and practitioners/

Antzeko izenburuak

• Application of total quality management to library and information services in digital scenario: a study through user's satisfaction/
  nork: Puspanjali Jena
  Argitaratua: (2013)
• Hand book of total quality management /
  nork: Lakhe,R R.
  Argitaratua: (1995)
• Managers hand book of total quality learning /
  nork: Lessem, R .
  Argitaratua: (2000)
• Building total quality: a guide for management
  nork: Conti, Tito
  Argitaratua: (1993)
• Handbook of total quality management
  nork: Mohanty, R.P
  Argitaratua: (2007)