Puspanjali Jena & Sanghamitra Dalbehera. (2013). Application of total quality management to library and information services in digital scenario: A study through user's satisfaction. Avon publications.
Chicago Edition CitationPuspanjali Jena i Sanghamitra Dalbehera. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through User's Satisfaction. New Delhi: Avon publications, 2013.
Cita MLAPuspanjali Jena i Sanghamitra Dalbehera. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through User's Satisfaction. Avon publications, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.