Puspanjali Jena & Sanghamitra Dalbehera. (2013). Application of total quality management to library and information services in digital scenario: A study through user's satisfaction. Avon publications.
Chicago Edition CitationPuspanjali Jena and Sanghamitra Dalbehera. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through User's Satisfaction. New Delhi: Avon publications, 2013.
MLA Edition CitationPuspanjali Jena and Sanghamitra Dalbehera. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through User's Satisfaction. Avon publications, 2013.
Warning: These citations may not always be 100% accurate.