Problem solving in organizations : a methodological handbook for business and management students /

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"This concise introduction to the methodology of problem solving in organizations is an indispensable guide to the design and execution of practical business improvement projects in real organizational settings. The methodology is design-oriented and theory-informed. It encourages students to u...

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Bibliographic Details
Main Author: Aken, Joan Ernst van
Other Authors: Berends, Hans, Bij, Hans van der
Format: Printed Book
Published: New Delhi: Cambridge University Press India Pvt. Ltd., 2011.
Edition:2nd ed.
Subjects:
Problem solving.
Table of Contents:
  • Preface
  • PART I: FUNDAMENTALS
  • Scope and nature of this handbook
  • student projects
  • Problem solving projects
  • designs and designing
  • PART II: THE PROBLEM SOLVING PROJECT
  • Intake and orientation
  • Theory-informed diagnosis of business problems
  • Solution design
  • Change plan design and the actual change process
  • Evaluation, learning and termination
  • PART III: METHODS
  • Qualitative research methods
  • Searching and using scholarly literature
  • Quality criteria for research
  • PART IV: CASE MATERIAL
  • Cases
  • References
  • Author index
  • Index.

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