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01380cam a2200169 i 4500 |
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|a 9788132108900 (pbk. : alk. paper)
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|a 332.709 54
|b Q3
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|a Girija Srinivasan
|9 9697
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|a Microfinance India :
|b the social performance report 2012 /
|c Girija Srinivasan.
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| 260 |
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|a New Delhi:
|b Sage Publications,
|c 2013
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| 300 |
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|a xviii,124 pages :
|b col. ill. ;
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| 504 |
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|a Includes bibliographical references and index.
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|a List of tables, figures, boxes, annexes and abbreviations -- Foreword -- Preface -- Overview : finally customers at the core -- Governance and social performance -- Do products promote responsible finance? -- Beyond the business of finance -- Fair treatment of clients, code of conduct and institutional response : intense scrutiny? -- Lenders, investors and donors : are they responsible? -- Outreach : are the needy served? -- Community-owned institutions and member-centric services -- Outcomes and impact of microfinance -- Do MFIs track their business outcomes and impact on customers? -- The voices of mature clients -- Future is about balance everywhere -- Technical partners -- About the author.
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| 650 |
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|a Microfinance-India
|9 9698
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| 942 |
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|c BK
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|c 61193
|d 61193
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|d 2013-10-04
|e 8
|g 492.10
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|o 332.709 54 Q3
|p 50037
|r 2014-01-28
|v 795.00
|w 2013-10-04
|y BK
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