Creech, B. (1994). The Five pillars of TQM: How to make total quality management for you.
Chicago Stili AlıntıCreech, Bill. The Five Pillars of TQM: How to Make Total Quality Management for You. New York, Trueman Talley books, 1994.
MLA AlıntıCreech, Bill. The Five Pillars of TQM: How to Make Total Quality Management for You. 1994.
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