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01533cam a22002174a 4500 |
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|a 9788175544031
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| 082 |
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|a 658.4
|b P8
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| 100 |
1 |
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|a Armstrong, Michael.
|9 6004
|
| 245 |
1 |
2 |
|a A handbook of management and leadership :
|b a guide to managing for results /
|c Michael Armstrong and Tina Stephens.
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| 246 |
3 |
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|a Management and leadership
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| 260 |
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|a New Delhi:
|b Kogan Page India Private Limited,
|c 2008.
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| 300 |
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|a x, 242 p. ;
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| 504 |
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|a Includes bibliographical references and index.
|
| 505 |
0 |
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|a The nature of management -- Leadership -- The role of the manager -- Managerial activities -- Approaches to management -- Making things happen -- Strategic management -- Systems and process management -- Self-development -- The process of change -- The context of change -- Change management -- Basis of customer service -- Approaches to customer service -- Achieving high levels of customer service -- Continuous improvement -- Quality management.
|
| 650 |
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0 |
|a Management-Handbooks, manuals, etc.
|9 6005
|
| 650 |
|
0 |
|a Leadership-Handbooks, manuals, etc.
|9 6006
|
| 700 |
1 |
|
|a Stephens, Tina.
|9 6007
|
| 856 |
4 |
2 |
|u http://books.google.co.in/books?id=FkccWmbCG9kC&printsec=frontcover&dq=A+handbook+of+management+and+leadership&hl=en&sa=X&ei=-mApU777BsGHrgfLoYH4Aw&ved=0CC0Q6AEwAA#v=onepage&q=A%20handbook%20of%20management%20and%20leadership&f=false
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| 942 |
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|c BK
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| 999 |
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|c 51541
|d 51541
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|0 0
|1 0
|4 0
|6 658_400000000000000_P8
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|a MGUL
|b MGUL
|c GEN
|d 2013-07-16
|e Rs.395.00
|l 1
|o 658.4 P8
|p 49451
|r 2020-02-05
|s 2020-01-14
|w 2013-07-16
|y BK
|