Magnini, V. P. A., Noe, F. P. A., & Uysal, M. A. (2010). Tourist customer service satisfaction: An encounter approach.
Chicago Edition CitationMagnini, Vincent P; Author, Francis P; Author Noe, and Muzaffer; Author Uysal. Tourist Customer Service Satisfaction: An Encounter Approach. New York, Routledge, 2010.
MLA Edition CitationMagnini, Vincent P; Author, et al. Tourist Customer Service Satisfaction: An Encounter Approach. 2010.
Warning: These citations may not always be 100% accurate.