Assessing service quality: satisfying the expectations of library customers

Bibliografske podrobnosti
Main Authors: Altman, Ellen; Author, Hernon, Peter; Author
Format: Printed Book
Izdano: New Delhi, Ess Ess Publications 2009
Teme:
Libraries and readers-United States-Evaluation
Public services (Libraries)-Evaluation
Public services (Libraries)-United States-Evaluation

MG University

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Signatura: 025.5 P9
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