Assessing service quality: satisfying the expectations of library customers

Detalhes bibliográficos
Main Authors: Altman, Ellen; Author, Hernon, Peter; Author
Formato: Printed Book
Publicado em: New Delhi, Ess Ess Publications 2009
Assuntos:
Libraries and readers-United States-Evaluation
Public services (Libraries)-Evaluation
Public services (Libraries)-United States-Evaluation

MG University

Detalhes do Exemplar MG University
Área/Cota: 025.5 P9
Cód. Barras: Informação em tempo real indisponível

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