Á lódáil...

QR Code

Assessing service quality: satisfying the expectations of library customers

Sonraí Bibleagrafaíochta
Main Authors:	Altman, Ellen; Author, Hernon, Peter; Author
Formáid:	Printed Book
Foilsithe:	New Delhi, Ess Ess Publications 2009
Ábhair:	Libraries and readers-United States-Evaluation Public services (Libraries)-Evaluation Public services (Libraries)-United States-Evaluation

Míreanna Comhchosúla

Reference assessment and evaluation/
Foilsithe: (2011)

The evaluation and measurement of library services
le: Matthews Joseph R
Foilsithe: (2007)

Library evaluation: a casebook and can-do guide
le: Fleet, Connie van; Editor, et al.
Foilsithe: (2001)

Assessing service quality:Satisfying the expectations of library customers
le: Hernon,Peter
Foilsithe: (2015)

Measuring for results: the dimensions of public library effectiveness
le: Matthews, Joseph R; Author
Foilsithe: (2005)

An Evaluative Study of Collection, Use and Services of Public Library Kadmat, Lakshadweep/

Introduction to library public services
le: Amodeo, Anthony J; Author, et al.
Foilsithe: (2005)

Assessing service quality satisfying the expectations of library customers /
le: Hernon, Peter .
Foilsithe: (2009)

Library evaluation /
le: Sonu Kumar
Foilsithe: (2016)

Assessing service quality: satisfying the expectations of library customers /
le: Henon,, Peter
Foilsithe: (2009)

An evaluative study of collections, personnel and services of teacher education college libraries in Kozhikode district /
le: Sreeja Thundiyil
Foilsithe: (1999)

Assessing expressive learning : a practical guide for teacher-directed, authentic assessment in K-12 visual arts education /
le: Dorn, Charles M.
Foilsithe: (2004)

Evaluating networked information services: techniques, policy and issues
le: Bertot, John Carlo; Author, et al.
Foilsithe: (2008)

Program Evaluation
le: Posavac, Emil J
Foilsithe: (1980)

Evaluation and administration in library science
le: Mahender Singh Choudhary
Foilsithe: (2014)

Principles and applications of assessment in counseling /
le: Susan C. Whiston
Foilsithe: (2009)

National plan for public library service, prepared for the committee on postwar planning of the American library association /
le: Joeckel, Carleton B.
Foilsithe: (1951)

Evaluation of university library web pages in
le: Seshaiah O

Evaluation of digital libraries: an insight into useful applications and methods
le: Papatheodorou, Christos; Editor, et al.
Foilsithe: (2009)

next library leadership
le: Hernon, Peter
Foilsithe: (2003)

Measuring your librarys value: how to do a cost-benefit analysis for your public library
le: Elliott, Donald S; Author, et al.
Foilsithe: (2009)

Public policy: politics, analysis and alternatives
le: Furlong, Scott R; Author, et al.
Foilsithe: (2010)

The next library leadership : attributes of academic and public library directors /
le: Hernon, Peter
Foilsithe: (2003)

Introduction to technical services for library technicians
le: Kao, Mary Liu
Foilsithe: (2001)

Library of Congress /
le: Goodrum, Charles A.
Foilsithe: (1987)

Public library and the city /
Foilsithe: (1965)

Public library in the 1980s : The problem of choice /
le: White, Lawrence J.
Foilsithe: (1983)

Access to public libraries /
Foilsithe: (1963)

Blueprint for your library marketing plan: a guide to help you survive and thrive
le: Fisher, Patricia H; Author, et al.
Foilsithe: (2009)

The public library in the United States,the general report of the public library inquiry /
le: Leigh Robert D.
Foilsithe: (1950)

The public library in the United States,the general report of the public library inquiry /
le: Leigh Robert D.
Foilsithe: (1950)

Public libraries in the life of the nation /
le: Rossell, Beatrice Sawyer
Foilsithe: (1943)

Public library in the political process : A report of the public library inquiry with the assistance of C Dewitt Hardy who wrote chapter1 and cooperated in the preparation of the report Robert D Leigh,etc also assisted in the field studies /
le: Garceau, Oliver
Foilsithe: (1956)

Medium sized public library : Papers presented before the twenty seventh annual conference of the graduate library school of the University of Chicago,August 1962>"Published previously in the Library Quarterly Jan 1963 /
le: Carnovsky, Leon

School-housed public library : A survey /
le: White, Ruth M.
Foilsithe: (1963)

Public libraries in the life of the nation /
le: Rossell Beatrice Sawyer
Foilsithe: (1943)

Public library in the political process : A report of the public library inquiry with the assistance of C Dewitt Hardy who /
le: Garceau Oliver
Foilsithe: (1956)

County and regional library development /
le: Schenk, Gretchen Knief
Foilsithe: (1954)

Library of Congress and its work : A selection of pictures with descriptive text /
Foilsithe: (1950)

Medium sized public library : Papers presented before the twenty seventh annual conference of the graduate library school of the University of Chicago,August 1962>"Published previously in the Library Quarterly Jan 1963 /
le: Carnovsky, Leon