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Assessing service quality: satisfying the expectations of library customers

书目详细资料
Main Authors:	Altman, Ellen; Author, Hernon, Peter; Author
格式:	Printed Book
出版:	New Delhi, Ess Ess Publications 2009
主题:	Libraries and readers-United States-Evaluation Public services (Libraries)-Evaluation Public services (Libraries)-United States-Evaluation

持有资料详情 MG University
索引号:	025.5 P9
复印件	Live Status Unavailable

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