APA Zitierstil

Altman, E. A., & Hernon, P. A. (2009). Assessing service quality: Satisfying the expectations of library customers.

Chicago Zitierstil

Altman, Ellen; Author, und Peter; Author Hernon. Assessing Service Quality: Satisfying the Expectations of Library Customers. New Delhi, Ess Ess Publications, 2009.

MLA Zitierstil

Altman, Ellen; Author, und Peter; Author Hernon. Assessing Service Quality: Satisfying the Expectations of Library Customers. 2009.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.