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High tech high touch: library customer service through technology

Manylion Llyfryddiaeth
Prif Awduron: Cutler, Todd; Author, Jurewicz, Lynn; Author
Fformat: Printed Book
Cyhoeddwyd: New Delhi, Ess Ess Publications 2009
Pynciau:
LEADER 009150000a22002530004500
020 |a 978-81-7000-579-7 
082 |a 025.524 P91 
100 |a Cutler, Todd; Author 
100 |a Jurewicz, Lynn; Author 
245 |a High tech high touch: library customer service through technology 
250
260 |a New Delhi, Ess Ess Publications  |e 2010 
260 |c 2009 
460 |a viii, 142p 
465 |a Rs. 650.00 
500 |a Includes bibliographical references and index 
500 |a Lynn Jurewicz and Todd Cutler 
650 |a Customer services-Technological innovations 
650 |a Libraries and the internet 
650 |a Library websites 
650 |a Public services (Libraries)-Technological innovations 
942 |c BK 
999 |c 46747  |d 46747 
952 |0 0  |1 0  |4 0  |6 025_524000000000000_P91  |7 0  |8 ENG  |9 47479  |a MGUL  |b MGUL  |d 2013-07-16  |e Rs. 650.00  |l 1  |o 025.524 P91  |p 45026  |r 2014-12-20  |s 2014-12-14  |w 2013-07-16  |y BK