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Building great customer experiences

Bibliografski detalji
Glavni autori:	Ivens, John; Author, Shaw, Colin; Author
Format:	Printed Book
Izdano:	New York, Palgrave Macmillan 2005
Teme:	Consumer satisfaction Customer relations Customer services Experience

Detalji primjeraka od MG University
Signatura:	658.812 P5
Primjerak	Prikaz statusa u stvarnom vremenu nije dostupan

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