Building great customer experiences

Xehetasun bibliografikoak
Egile Nagusiak: Ivens, John; Author, Shaw, Colin; Author
Formatua: Printed Book
Argitaratua: New York, Palgrave Macmillan 2005
Gaiak:
Consumer satisfaction
Customer relations
Customer services
Experience
Deskribapena
Alearen deskribapena:Colin Shaw and John Ivens
Includes index
ISBN:978-1-4039-3949-4

Antzeko izenburuak