Building great customer experiences

Bibliografiske detaljer
Main Authors: Ivens, John; Author, Shaw, Colin; Author
Format: Printed Book
Udgivet: New York, Palgrave Macmillan 2005
Fag:
Consumer satisfaction
Customer relations
Customer services
Experience
Beskrivelse
Emne beskrivelse:Colin Shaw and John Ivens
Includes index
ISBN:978-1-4039-3949-4

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