APA-referens

Ronan, J. S. A. (2005). Chat reference: A guide to live virtual reference services.

Chicago-stil citat

Ronan, Jana Smith; Author. Chat Reference: A Guide to Live Virtual Reference Services. Chennai, Rain Tree Publishing Pvt Ltd, 2005.

MLA-referens

Ronan, Jana Smith; Author. Chat Reference: A Guide to Live Virtual Reference Services. 2005.