APA Edition Citation

Blanchard, K. A., & McBride, M. A. (2003). The one minute apology: A powerful way to make things better.

Chicago Edition Citation

Blanchard, Kenneth; Author, and Margret; Author McBride. The One Minute Apology: A Powerful Way to Make Things Better. New Delhi, HarperCollins Publishers India, 2003.

MLA Edition Citation

Blanchard, Kenneth; Author, and Margret; Author McBride. The One Minute Apology: A Powerful Way to Make Things Better. 2003.

Warning: These citations may not always be 100% accurate.