Kaner, C. A., & Pels, D. A. (1998). Bad software: What to do when software fails.
Chicago Edition CitationKaner, Cem; Author, and David; Author Pels. Bad Software: What to Do When Software Fails. New York, John Wiley, 1998.
MLA Edition CitationKaner, Cem; Author, and David; Author Pels. Bad Software: What to Do When Software Fails. 1998.
Warning: These citations may not always be 100% accurate.