Service quality and customer satisfaction- a comparative study of private and public sector banks in Kerala

Bibliografske podrobnosti
Main Authors: Laly Antoney, Research scholar, Tharsis Joseph, Guide
Korporativna značnica: Mahatma Gandhi University, Kottayam Post Graduate and Research Dept. of Commerce, St. Thomas College, Pala
Format: Ph.D Thesis

MG University

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