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Service quality and customer satisfaction- a comparative study of private and public sector banks in Kerala

Bibliographic Details
Main Authors: Laly Antoney, Research scholar, Tharsis Joseph, Guide
Corporate Author: Mahatma Gandhi University, Kottayam Post Graduate and Research Dept. of Commerce, St. Thomas College, Pala
Format: Ph.D Thesis
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100 |a Laly Antoney, Research scholar  |9 185973 
100 |a Tharsis Joseph, Guide  |9 12322 
245 |a Service quality and customer satisfaction- a comparative study of private and public sector banks in Kerala 
710 |a Mahatma Gandhi University, Kottayam  |b Post Graduate and Research Dept. of Commerce, St. Thomas College, Pala.  |f 05-10-2019  |k Thesis  |9 185974 
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952 |0 0  |1 0  |4 0  |7 0  |9 193727  |a MGUL  |b MGUL  |d 2019-12-27  |l 0  |p T03693  |r 2019-12-27  |w 2019-12-27  |y THES