Cita APA

Abbott, P., & Lewry, S. (2001). Front office: Procedures, social skills, yield and management (2.). Butterwirth-Heinemann.

Chicago Edition Citation

Abbott, Peter, i Sue Lewry. Front Office: Procedures, Social Skills, Yield and Management. 2. Oxford: Butterwirth-Heinemann, 2001.

Cita MLA

Abbott, Peter, i Sue Lewry. Front Office: Procedures, Social Skills, Yield and Management. 2. Butterwirth-Heinemann, 2001.