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LEADER |
00566nam a22001457a 4500 |
020 |
|
|
|a 978-1-78017-233-0
|
082 |
|
|
|a 658.403 8
|b WHE/S
|
100 |
|
|
|a Wheatcroft, Peter
|9 179834
|
245 |
|
|
|a Service desk and incident manager: Career in IT service management
|
260 |
|
|
|a New Delhi
|b Viva Books
|c 2015
|
300 |
|
|
|a xviii+126
|
650 |
|
|
|a Service desk manager-role
|9 179835
|
942 |
|
|
|c BK
|
999 |
|
|
|c 192224
|d 192220
|
952 |
|
|
|0 0
|1 0
|4 0
|6 658_403000000000000_8_WHE_S
|7 0
|9 193048
|a SMBS
|b SMBS
|d 2019-03-11
|e Calicut Books, Calicut
|g 444.80
|l 0
|o 658.403 8 WHE/S
|p SMBS4996
|r 2019-10-01
|w 2019-10-01
|y BK
|