APA引文

Uvais M. (2018). The Impact of Service Quality on Customer Satisfaction and Patronage Intentions: A Study on Selected Public and Private Sector Commercial Banks in Kerala. School of Management and Business Studies, MGU.

Chicago Edition Citation

Uvais M. The Impact of Service Quality on Customer Satisfaction and Patronage Intentions: A Study on Selected Public and Private Sector Commercial Banks in Kerala. Kottayam: School of Management and Business Studies, MGU, 2018.

MLA引文

Uvais M. The Impact of Service Quality on Customer Satisfaction and Patronage Intentions: A Study on Selected Public and Private Sector Commercial Banks in Kerala. School of Management and Business Studies, MGU, 2018.