LEADER 01085 a2200169 4500
020 |a 9788131759394 
082 |a 658.804  |b LOV/S 
100 |a Christopher Lovelock  |a Jochen Wirtz  |a Jayanta Chatterjee  |9 179054 
245 |a Services marketing:People,Technology, Strategy 
250 |a Ed.7 
260 |a South Asia   |b Pearson  |c 2011 
300 |a 683p 
650 |a Service Industries - marketing  |a Professions - marketing  |a Customer services - marketing  |a Relationship - marketing  |a Marketing - management   |9 179055 
856 |u https://books.google.co.in/books?id=-4WZdB4ykPgC&pg=PR15&dq=Services+marketing:People,Technology,+Strategy&hl=en&sa=X&ei=L72DVaiCE4acugSZlpfYAQ&ved=0CB0Q6AEwAA#v=onepage&q=Services%20marketing%3APeople%2CTechnology%2C%20Strategy&f=false https://www.google.co.in/?gfe_rd=cr&ei=mseKWIr5DO_x8Afe4La4AQ&gws_rd=ssl#q=services+marketing+lovelock+7th+edition+download+full 
942 |c BK 
999 |c 191871  |d 191867 
952 |0 0  |1 0  |4 0  |6 658_804000000000000_LOV_S  |7 0  |8 SMR  |9 192681  |a SMBS  |b SMBS  |c GEN  |d 2017-04-10  |g 730.00  |l 5  |m 0  |o 658.804 LOV/S  |p SMBS4760  |r 2019-12-09  |s 2019-10-17  |w 2017-04-10  |y BK