APA citiranje

Christopher Lovelock Jochen Wirtz Jayanta Chatterjee. (2011). Services marketing: People,Technology, Strategy (Ed.7.). Pearson.

Chicago Edition Citation

Christopher Lovelock Jochen Wirtz Jayanta Chatterjee. Services Marketing: People,Technology, Strategy. Ed.7. South Asia: Pearson, 2011.

MLA citiranje

Christopher Lovelock Jochen Wirtz Jayanta Chatterjee. Services Marketing: People,Technology, Strategy. Ed.7. Pearson, 2011.

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