Christopher Lovelock Jochen Wirtz Jayanta Chatterjee. (2011). Services marketing: People,Technology, Strategy (Ed.7.). Pearson.
Style de citation ChicagoChristopher Lovelock Jochen Wirtz Jayanta Chatterjee. Services Marketing: People,Technology, Strategy. Ed.7. South Asia: Pearson, 2011.
Style de citation MLAChristopher Lovelock Jochen Wirtz Jayanta Chatterjee. Services Marketing: People,Technology, Strategy. Ed.7. Pearson, 2011.
Attention : ces citations peuvent ne pas être correctes à 100%.