APA Edition Citation

Robert Johnston Graham Clark. (2008). Service Operations Management: Improving Service Delivery (Ed.2.). Pearson.

Chicago Edition Citation

Robert Johnston Graham Clark. Service Operations Management: Improving Service Delivery. Ed.2. South Asia: Pearson, 2008.

MLA Edition Citation

Robert Johnston Graham Clark. Service Operations Management: Improving Service Delivery. Ed.2. Pearson, 2008.

Warning: These citations may not always be 100% accurate.