APA Edition Citation

Alok Kumar Rai. (2014). Customer Relationship Management (2.). PHI Learning.

Chicago Edition Citation

Alok Kumar Rai. Customer Relationship Management. 2. New Delhi: PHI Learning, 2014.

MLA Edition Citation

Alok Kumar Rai. Customer Relationship Management. 2. PHI Learning, 2014.

Warning: These citations may not always be 100% accurate.