APA Edition Citation

B N Dastoor. (2008). Customer Delight: The Success Mantra of the 21st Century. Excel Books.

Chicago Edition Citation

B N Dastoor. Customer Delight: The Success Mantra of the 21st Century. New Delhi: Excel Books, 2008.

MLA Edition Citation

B N Dastoor. Customer Delight: The Success Mantra of the 21st Century. Excel Books, 2008.

Warning: These citations may not always be 100% accurate.