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Call Centre Customer Care Pocketbook
| Hlavní autor: | Mike Applegarth Adrian Guttridge Keith Posner |
|---|---|
| Médium: | Printed Book |
| Vydáno: |
Delhi
Research Press Business Books
|
| Témata: | |
| On-line přístup: | https://books.google.co.in/books?id=shR-193bE9QC&pg=PP1&dq=Call+Centre+Customer+Care+Pocketbook+Mike+Applegarth&hl=en&sa=X&ved=0CCYQ6wEwAGoVChMIgI2inPexxwIViJGOCh0u4ABz#v=onepage&q=Call%20Centre%20Customer%20Care%20Pocketbook%20Mike%20Applegarth&f=false |
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