A carregar...
Call Centre Customer Care Pocketbook
| Autor principal: | Mike Applegarth Adrian Guttridge Keith Posner |
|---|---|
| Formato: | Printed Book |
| Publicado em: |
Delhi
Research Press Business Books
|
| Assuntos: | |
| Acesso em linha: | https://books.google.co.in/books?id=shR-193bE9QC&pg=PP1&dq=Call+Centre+Customer+Care+Pocketbook+Mike+Applegarth&hl=en&sa=X&ved=0CCYQ6wEwAGoVChMIgI2inPexxwIViJGOCh0u4ABz#v=onepage&q=Call%20Centre%20Customer%20Care%20Pocketbook%20Mike%20Applegarth&f=false |
Registos relacionados
-
Performance of Kisan call centres
Por: Meti C B -
Gower handbook of call and contact centre management
Por: Calvert, Natalie
Publicado em: (2004) -
call center handbook
Por: Dawson, Keith
Publicado em: (2001) -
Cases in call centre management: great ideas (th) at work/
Por: Feinberg, Richard .
Publicado em: (2001) -
Call centre training handbook: a complete guide to learning & Development in contact centres /
Por: Wilson, John P .
Publicado em: (2009)