Citazione APA

Mike Applegarth Adrian Guttridge Keith Posner. Call Centre Customer Care Pocketbook. Research Press Business Books.

Stile di citazione Chicago

Mike Applegarth Adrian Guttridge Keith Posner. Call Centre Customer Care Pocketbook. Delhi: Research Press Business Books.

Citazione MLA

Mike Applegarth Adrian Guttridge Keith Posner. Call Centre Customer Care Pocketbook. Research Press Business Books.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.