Cita APA

Mike Applegarth Adrian Guttridge Keith Posner. Call Centre Customer Care Pocketbook. Research Press Business Books.

Chicago Edition Citation

Mike Applegarth Adrian Guttridge Keith Posner. Call Centre Customer Care Pocketbook. Delhi: Research Press Business Books.

Cita MLA

Mike Applegarth Adrian Guttridge Keith Posner. Call Centre Customer Care Pocketbook. Research Press Business Books.

Atenció: Aquestes cites poden no estar 100% correctes.