Gerard H. Gaynor. (2004). What Every New Manager Needs To Know: Making a successful transition to management. AMACOM : American Mnagement Association.
Citação norma ChicagoGerard H. Gaynor. What Every New Manager Needs To Know: Making a Successful Transition to Management. New York: AMACOM : American Mnagement Association, 2004.
Citação norma MLAGerard H. Gaynor. What Every New Manager Needs To Know: Making a Successful Transition to Management. AMACOM : American Mnagement Association, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.