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Soft Skills For The BPO Sector

Xehetasun bibliografikoak
Egile nagusia:	Shalini Verma
Formatua:	Printed Book
Argitaratua:	Delhi Pearson Education 2009
Gaiak:	Management > India > Offshore outsourcing > Business communication > Communication in management > Interpersonal relations
Sarrera elektronikoa:	https://books.google.co.in/books?id=PXBCboiILf0C&pg=PA250&dq=Soft+Skills++For+The+BPO+Sector+Shalini+Verma&hl=en&sa=X&ved=0CCsQ6wEwAGoVChMIktei2tugxwIV0hmOCh3PmA6f#v=onepage&q=Soft%20Skills%20%20For%20The%20BPO%20Sector%20Shalini%20Verma&f=false

Antzeko izenburuak

Soft skills for students : classroom to corporate /
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Argitaratua: (2012)

Personality development and soft skills /
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BPO digest
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MODEL FOR PREDICTING THE QUALITY OF A RECRUIT IN THE BPO SECTOR
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Communication skills for hospitality management
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Soft skills for everyone/
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The art of I T management : practical tools, techniques and people skills /
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BPO-SUTRA true stories from inside India's BPOs & call centres
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Soft skills /
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Buisness process outsourcing (BPO): Concept current trends management future challenges
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Soft skills
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Interpersonal communication skills/
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Argitaratua: (2018)

Researching interactive communication behavior :

Business process outsourcing (BPO): concept, current trends, management, future challenges
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Business process outsourcing (BPO): concept, current trends,management,future challenges/
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Handbook of communication skills /
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The human touch : personal skills for professional success /
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A n executive's encyclpeadia of management practices
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Random notes on Indian BPO
nork: Akshaya Bhargava; Editor
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Professional communication : the corporate insider's approach /
nork: Plung, Daniel L.
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Communicating at work : principles and practices for business and the professions /
nork: Adler, Ronald B.
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Communicating at work: principles and practices for business and the professions
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Personality development and soft skills
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The manager's communication toolbox /
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Argitaratua: (2015)

Causes of Stress among IT-BPO Sector Employees: An Exploration
nork: S. Santhosh Kumar Helaney and M.Y. B.B. Haripriya

Cinflict management : a communication skills approach
nork: Borisoff, Deborah
Argitaratua: (1989)

Comunication skills and soft skills : an integrated appraoch
nork: Kumar, E Suresh; Sreehari, P; Savithri, J
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New directions in interpersonal communication research /
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Interplay the process of interpersonal communication
nork: Adler, Ronald B.
Argitaratua: (2003)

Organizational communication : connectedness in action
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Argitaratua: (1995)

Business process outsourcing (BPO) in car
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Business Process Outsourcing (BPO) in Car
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Soft skills /
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Argitaratua: (2010)

Interpersonal skills at work2e
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Effective NLP Skills: Understand Yourself and Others; Be a Better Communicator; Learn to Influence and Persuade
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Intinates to conflict: a communication perspective
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Communicating with credibility and confidence : diverse people, diverse settings /
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Communicating affection: interpersonal behavior and social context
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The Oxford handbook of offshoring and global employment/
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The Leader in You: How to Win Friends, Influence People and Succeed in a Changing World