James A. Alexander. (2006). S-business: Reinventing the services organization. Biztantra.
Chicago Edition CitationJames A. Alexander. S-business: Reinventing the Services Organization. New delhi: Biztantra, 2006.
MLA Edition CitationJames A. Alexander. S-business: Reinventing the Services Organization. Biztantra, 2006.
Warning: These citations may not always be 100% accurate.