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| LEADER |
00659nam a22001817a 4500 |
| 020 |
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|a 0471-27133-0
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| 082 |
|
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|a 658.812
|b KUM/C
|
| 100 |
|
|
|a V.kumar
|9 171733
|
| 100 |
|
|
|a Werner J.reinartz
|9 175741
|
| 245 |
|
|
|a Customer relationship management : a database approach
|
| 260 |
|
|
|a USA
|b John wiley and sons
|c 2006
|
| 300 |
|
|
|a xxiv+323p.
|
| 650 |
|
|
|a Customer relations--Management
|9 175742
|
| 650 |
|
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|a Customer relations--Data processing
|9 175743
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| 650 |
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|a Marketing
|9 175744
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| 942 |
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| 999 |
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|c 190445
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| 952 |
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|
|0 0
|1 0
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