V.kumar & Werner J.reinartz. (2006). Customer relationship management: A database approach. John wiley and sons.
Chicago Edition CitationV.kumar and Werner J.reinartz. Customer Relationship Management: A Database Approach. USA: John wiley and sons, 2006.
MLA引文V.kumar and Werner J.reinartz. Customer Relationship Management: A Database Approach. John wiley and sons, 2006.
警告:这些引文格式不一定是100%准确.