V.kumar & Werner J.reinartz. (2006). Customer relationship management: A database approach. John wiley and sons.
Chicago Style citaatV.kumar en Werner J.reinartz. Customer Relationship Management: A Database Approach. USA: John wiley and sons, 2006.
MLA citatieV.kumar en Werner J.reinartz. Customer Relationship Management: A Database Approach. John wiley and sons, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.