APA način citiranja

V.kumar & Werner J.reinartz. (2006). Customer relationship management: A database approach. John wiley and sons.

Čikaški stil citiranja

V.kumar i Werner J.reinartz. Customer Relationship Management: A Database Approach. USA: John wiley and sons, 2006.

MLA način citiranja

V.kumar i Werner J.reinartz. Customer Relationship Management: A Database Approach. John wiley and sons, 2006.