V.kumar & Werner J.reinartz. (2006). Customer relationship management: A database approach. John wiley and sons.
Chicago Edition CitationV.kumar and Werner J.reinartz. Customer Relationship Management: A Database Approach. USA: John wiley and sons, 2006.
Deismireacht MLAV.kumar and Werner J.reinartz. Customer Relationship Management: A Database Approach. John wiley and sons, 2006.
Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.