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Cases in call center management : great ideas (th)at work

Bibliografiske detaljer
Main Authors: Richard feinberg, Ko de ruyter, Lynne bennington
Format: Printed Book
Udgivet: Mumbai Jaico pub;lishing co.ltd 2005
Fag:
Beskrivelse
Fysisk beskrivelse:x+356p.
ISBN:81-7992-442-4